Contact | Discord & Telegram Support

Contact BurnSky support on Discord, Telegram, or email.

We are here to help. Reach out anytime.

Get in Touch

  • Email: support@burnsky.net
  • Discord: discord.gg/FGVvazpAgg
  • Telegram: @BurnSkyNet

Average Response Time: Under 2 hours

Frequently Asked Questions

Check our FAQ page for quick answers

Quick Answers

How soon do I get my key?

Automatic-delivery products: the moment payment confirms, the key is sent to your email and order page — 24/7. Projects custom-built for your board are delivered by hand, and we'll reach you on Discord or Telegram.

Are slots available right now?

The stock on each product page is the live number of slots left — if it shows in stock, you can order right away. Private projects stop selling when full; reopenings are announced on Discord and Telegram.

What hardware does DMA need?

Your gaming PC, a second PC (a laptop is fine) and a DMA card (35T / 75T / 100T / ZDMA / Enigma). A KMBox is recommended for mouse and keyboard passthrough.